Anyone who tried booking tickets through the IRCTC website knows the pain. Given a chance nobody will go back to the site again.
To attract more user and to make the website more user friendly IRCTC (The Indian Railway Catering and Tourism Corporation) has decided to launch a new website by April, this year. Noticing that the website is not available for consumers most of the time, according to a PTI report, in September 2013, an apex consumer court has asked the IRCTC to create a more functional and easy to use website.
It is also reported that IRCTC has plans to open new budget hotels in the country. The proposal for the initiative has been submitted to various state governments and corporation is waiting for its approval. The hotels will be close by the railway stations. Let us hope that the new website and hotels will bring in a positive change making traveling with Indian Railways a pleasurable experience